Traveler Rights

Your Rights Can Depend on the Trip

Passenger rights and remedies can depend on the country, state, itinerary, supplier, reason for a disruption, and type of travel product purchased. Supplier terms do not remove rights that applicable law says cannot be waived.

Airline Cancellations and Changes

If an airline cancels or materially changes a flight, rebooking, refund, or other options may be available depending on applicable law and airline policy. GoTripDeals can assist with eligible requests for reservations arranged through us.

Billing and Payment Disputes

If you believe a charge is incorrect or unauthorized, contact GoTripDeals so we can investigate. You may also have rights through your card issuer, bank, payment network, or applicable consumer-protection law.

Complaints

We encourage customers to contact us with booking, service, billing, or accessibility concerns so we can review the reservation and available records. Nothing on this website restricts a customer's right to contact a supplier, card issuer, regulator, or other authority where permitted by law.